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Restaurant Management System Features (RMS)
- Custom Look and Feel - RMS uses an advanced Template system which
separates the code from the look and feel. Employing style sheets and with database support for text and images, this enables
the designer to work with familiar HTML, and not with complex code. The Templates have specialized tags so that the designer controls
placement and visibility of all information associated with the menu. In a Portal, or Multi-Restaurant deployment, the look and feel can be
either shared or separate, in fact, some may share a look while others have their own unique look.
- Multi-Menus - Each Restaurant, or store may have its own menus, which can be timed to provide menus
for breakfast, lunch, or dinner, or any number of layouts, including daily specials. Stores may share menus, or may use the same menu, with different pricing, or can
have completely different layouts, the choice is a simple set of layout options in the database.
- Fully Featured Cart - The cart employed by the RMS system allows each online user to have a cart associated with individual Restaurants. In addition, the designer has access to include a mini-cart on each page, showing the current items within the cart.
- Unique Store Attributes - Each store can be individually assigned location name, displaytitles, layouts, menu times, and many more unique attributes, thus creating the capability to build a "Restaurant Mall". All time values are set per store location, thus allowing stores to always display their time in local time, even if they exist in different time zones.
- Core System Design - The core system is designed in layers, with the Look and Feel encapsulated within the Template Layer, Navigation control is also within the Templates, with advanced navigation and page control available in the page display layer (This php code is available to the designer), and all complex database control within the core class libraries. This allows maximum flexibility while protecting the designer from the complex code necessary to process a database with over 340 separate attributes.
- Images - All menu section titles can be text or images, this gives the designer additional choices, controlled within the database and accessible via the Admin System. Additionally, an image can be associated with each menu item, enabling the designer to use the image as a title or to show an image of the menu item itself.
- Advanced Security - Critical data associated with the users and orders is encrypted within the database thus providing data security compliant with Visa/MC rules and with the California State Code. Additionally, users have access to their account information, so that they do not have to re-enter it each time. The Administration System also has the same advanced security applied to its GUI.
- Payment Options - RMS employs a plug-in architecture for its payment system. This enables the payment systems to be specified per store(Restaurant).
Additionally, the Standard RMS Payment plug which is always available supports ordering online with payment at pickup or upon delivery. Each Restaurant can define the types of online ordering available, Take-out, Delivery, Pickup, or Pre-order-eat-in.
The following options exists for use with payment plugs
- Internal Fraud System - Optionally, the RMS Fraud System (Available September 2003) can be used with any of the payment plugs. This system checks each order and transaction for potential fraudulant activity, and can be used in addition to specific payment engines external fraud systems
- Paradata Payment Plug - Paradata systems provides complete processing for MasterCard, Visa, Amex, and Discover. Teamugly has found their merchant approval process to be quick and simple and they are a reliable online processor. Teamugly can assist in setting up necessary merchant accounts with this processor. Paradata also offers fraud screening through a 3rd party provider.
- Verisign Payment Plug - Verisign Pay-Flow Link services are supported, development of PayFlow Pro upon request.
- Custom Payment Plugs - Teamugly can create custom payment plugs for almost any online provider of payment services. This is usually done at no cost to the end user with Teamugly retaining ownership of the code. In some cases where online payment services integration requires changes to the core architecture, a small fee may be incurred.
- Menu Pricing - Flexible pricing is key to the RMS system. Pricing can be controlled at every level, Store, Menu, and by time. Optional itesm (i.e. Cheese added to a hamburger) can be priced separately. Extensive research and interviews of Restaurant owners was used to create the flexible pricing strategy used by RMS.
- Optional Addons - The following options can be added to the core product.
- Group Ordering - ability to accept group orders, including multi-payments by each group member
- Cross/Upsell - This RMS addon allows the Restauranteer to "Push" items when others are selected
- Loyalty Coupons - Coupons can be issued to users and groups and then can be use against online orders
- Trouble Ticket System (September 2003) - This can be added to the core product so that your customers can submit problems from the web. This plugin will also be available as a standalone system.
- Wireless Menus (November 2003) - Each restaurant can define a set of special menus for wireless (PDA, WiFi Phones) users. This will allow online ordering from the consumers wireless device.
- Expanded Consumer Options (September 2003) - This expanded GUI for repeat customers will allow the customer to review previous orders, and then to use those orders to create a new order, thus providing an instant re-order capability.
- Reservation System (December 2003) - working in conjunction with the RMS system, this system will allow the restaurant to accept reservations online, this plugin will be available as a plugin to RMS or as a standalone system.
- Advanced Administration System - RMS includes an Advanced Administration System which provides real-time access to all menus, pricing, and features of the systems including addition of new stores(Multi-store systems), update of all options and lists, and many many more features.
- Flexible Deployment Options - Built upon PHP and MySql, RMS can be deployed on most hosted systems as well as any internal web servers. It has been tested on Apache Servers running on Windows, Linux, and FreeBSD servers. Teamugly can assist with deployment on your servers or provide complete turnkey operations including hosting, server setup, initial menu setup, and call center support.
- Custom Enhancements - TeamUgly will provide engineering services for any specialized customizations needed. We can also recommend web designers who can help owners develop their own look and feel. Coming in November, our own design staff is due to finish 5 standard themes which will be delivered with each product. As is our policy, we are willing to cost share custom development where we determine that requested product or upgrade provides TeamUgly with additional market capability.
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